While using a custom Zoom background during video calls is fun, you should avoid them for long video calls. Reboot the PC and try to launch Zoom again on the PC. Step 5: Click on Clean up system files at the bottom. Step 4: Select Temporary Internet files and Temporary cache files from the list. Step 1: Press the Windows key and search for Disk Cleanup. Go through the steps below to clear the cache in the Zoom app on Windows. That could also lead to Zoom not responding on your PC. If you use Zoom app regularly, you should check and remove cache files on Windows 10. Over time, these cache files may get corrupted or get so big in size that it messes with the app functions.

Windows OS is designed to collect app cache in the background to make app launching quicker. You can either close the apps by hitting the ‘X’ mark or use the Task Manager and remove the apps from the background. So if your Windows computer runs on low RAM, it may lead to Zoom not responding on Windows. The thing is, Zoom requires a good amount of RAM to compose video calls on the platform. If you are attending long Zoom video calls on a Windows computer with 4Gb/8GB of RAM, you should close irrelevant apps from the background. Step 3: Identify the ones associated with the Zoom app and hit the End task button at the bottom.Ĭlose the Task Manager app, restart the PC and try using Zoom again. Step 2: Under the Processes menu, you will see all the running apps and background processes. Step 1: Hit the Windows key, type Task Manager in Windows Search and press Enter to open the Task Manager.

Users need to force close every Zoom app and its related process from the Task Manager app. That can cause Zoom not to respond on Windows. When you open the Zoom app, some of the app processes might be running in the background already. Slack, Spotify and Zoom don’t close completely when you hit the ‘X’ on their window.

Install zoom windows