If your machine is connected using a Wi-Fi connection and is unable to scan a document, then there is a possibility that of two or more computers are connected on the network which might be causing this issue.If the Control Center software is not installed, you can download the scanner driver from If an error message related to Control Center is received when scanning, use the Control Center software.If you are unable to scan, check if the ‘Scan To’ button is registered on the network. If the device scans the document, it means that the firewall was blocking communication previously. You can now try to scan a document by pressing the ‘Scan’ button on the machine.If it’s turned on, turn it off and try scanning the document again.

We would suggest you check your firewall settings as there is a possibility that the security application is blocking your scanner’s communication.If the printer responds to your query via Control Center but not from the ‘Scan’ button on Brother Device, check the firewall settings. Try to scan a document using the ‘Scan’ option from the Control Center software.To resolve the issue of ‘Check Connection’ error message, Brother recommends uninstalling and restarting the system and then reinstalling the application.Quick Tips & Tricks on how to fix Brother Printer Error Check Connectionīelow listed are some quick tips and tricks on how to fix Brother Printer Error Check Connection: Have you ever received an error message ‘Check Connection ‘on the LED screen of your Brother Printer while scanning a document? Have you faced such a problem even when the print command is working fine and the printer is receiving commands on your wireless connection? The error message “Check Connection” usually arrives when you are scanning a document on your Brother Printer Error Check Connection while the printer does not recognize the connection of the USB cable, LAN cable or wireless network.

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